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Evaluation and Certification Case Study
Our client was a professional organization comprised of therapeutic professionals interested learning about and promoting a certain therapeutic approach to brain-injured clients. As part of their mission, this association provides post-graduate training for certification. However, there was no standardization in teaching or testing among the approximately 60 independent member instructors. Because the instructors had historically enjoyed their independence, the organization struggled to find a way to standardize their courses and provide meaningful certification.
They wanted answers to the following questions:
Tencza Designs helped the organization to find answers to these questions. The most important role Tencza Designs played with this group was that of facilitator. We worked with both the entire instructor group as well as a small task force to gain consensus on goals and methods and to motivate the group.
involved a significant cultural shift for the instructors, and Tencza
Designs helped the organization to plan for and implement that change.
Over time, the association has developed standardized objectives,
curricula outlines, and testing.